Privacy Policy

Last updated: [April 2025]

Your privacy matters. This policy explains how I collect, use, and protect your personal information in line with the New Zealand Privacy Act 2020 and professional ethical guidelines for psychologists in New Zealand.

Who I Am

I’m Cheniel Powell, a registered psychologist offering online therapy services across Aotearoa New Zealand. This website is operated as part of my private practice, Powell Psychology, where I provide online therapy for anxiety, depression, emotional regulation, parent support, and assistance through life transitions.

What Information I Collect

I may collect personal information such as:

  • Your name and contact details (e.g., email address, phone number)

  • Information you provide through the contact form

  • Any details you choose to share in email communication

If we begin working together, I’ll provide a full consent form outlining how your clinical information is stored and protected.

Website Data

Like most websites, I use basic analytics (e.g., Squarespace or Google Analytics) to understand how visitors use this site. This helps me improve the website. These analytics do not include identifiable personal data, ensuring your privacy is protected.

Email & Contact Forms

If you use the contact form or email me directly:

  • I will only use your information to respond to your inquiry.

  • I will never share your details without your consent, unless legally required.

How Your Information Is Stored

Client-related data (e.g., session notes, forms) is securely stored using encrypted, privacy-compliant systems in line with NZ health and privacy standards.

I do not store sensitive client information on this website, ensuring that all personal data is handled with the utmost care and confidentiality.

Your Rights

You have the right to:

  • Access the personal information I hold about you

  • Request corrections to inaccurate or outdated information

  • Withdraw consent at any time

To make a request, please contact me via the details on the Contact page.

Updates to This Policy

I may update this policy from time to time to reflect changes in the law or in how I work. The “last updated” date at the top of this page will show the most recent version.

If you have any concerns or questions about how your information is handled, please feel free to get in touch.